1:1 Support

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We respond to inquiries in the order they are received during weekday business hours (10 AM – 5 PM KST).

Your valuable inquiry will be recorded and stored as part of our consultation history.
Submissions containing excessive profanity or vulgar language may be deemed unsuitable for normal consultation under Article 41 of the Occupational Safety and Health Act and may result in restrictions on access to the software and 1:1 Support.

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  • Purpose of collection : Used in handling complaints and responding to results, such as error resolution and service complaints
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  • All other matters are governed by our Privacy Policy.

GOM Lab Customer Support Holiday Notice, We would like to inform you of our customer support schedule during the holiday period. Period : May 1 (Fri) – May 5 (Tue) (KST), 1:1 inquiries open 24/7 (holidays). Inquiries answered from May 6, in order For software-related questions, you may also find helpful information in our FAQ or product user guides.
FAQ Product Guide