Notice

[GOM Lab] Change to Privacy Policy and Paid Services Policy of GOM Lab

2026-03-19

Hello, this is GOM Support Team.

From March 26, 2026, GOM Lab’s Paid Services Policy and Privacy Policy will be revised, and we hereby inform you of the relevant contents.

 

1. Reasons of Revision

- Provision of personal information to third parties and additional contents of above/trustee according to PG company change

 

2. Revision of Paid Services Policy

Before After
Article 5 [Payment Means and Method]  Article 5 [Payment Means and Method] 
　 ①  The Member may use each of the following payment means to use the Paid Services of the Company. Each of the following subparagraphs below provided by the Company may be subject to change, expand or reduce later.  　 ①  The Member may use each of the following payment means to use the Paid Services of the Company. Each of the following subparagraphs below provided by the Company may be subject to change, expand or reduce later. 
　 　 　 1) LLC DBA FASTSPRING
2) PayPal Pte. Ltd.
3) Avangate B.V.
4) Pay Letter
5) Alipay / Alipay+ 		 　 　 　 　 1) Credit Card
2) PayPal
3) Alipay / Alipay+ 
Article 8 [Cancellation and Refund Policy]  Article 8 [Cancellation and Refund Policy] 
　 ⑳ The payment cancellation/refund process according to each payment method is subject to the relevant payment agency policy and may be changed depending on the circumstances of the Company concerned. We follow the policy of the payment agency used on GOM Lab for the normal payment and some means of payment may result in a refund fee during this process. For related inquiries, please contact the payment agency separately. (However, in case of the first GOM Pass, payment can be canceled within 10 days from the day of payment, without any conditions, limited to one time per account, regardless of the payment agency policy below. In the case of the second payment, the policy below is followed.  　 ⑳ The payment cancellation/refund process according to each payment method is subject to the relevant payment agency policy and may be changed depending on the circumstances of the Company concerned. We follow the policy of the payment agency used on GOM Lab for the normal payment and some means of payment may result in a refund fee during this process. For related inquiries, please contact the payment agency separately. (However, in case of the first GOM Pass, payment can be canceled within 10 days from the day of payment, without any conditions, limited to one time per account, regardless of the payment agency policy below. In the case of the second payment, the policy below is followed. 
　 　 1) FASTSPRING 　 　 1) Credit Card
　 　 　  Credit card: You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 　 　   You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 
　 　 2) PayPal 　 　 2) PayPal
　 　 　  Credit card: You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 　 　 　 You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 
　 　 3) 2Checkout 　 　 3) Alipay / Alipay+
　 　 　  Credit card: You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 　 　 　 You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 
　 　 4) Payletter 　 　 　 　 　 　
　 　 　  Credit card: You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 　 　 　 　 　
　 　 5) Alipay / Alipay+ 　 　 　 　 　 　
　 　 　  Credit card: You can cancel the payment within 7 days, and refund fees may apply for refunds, and refunds will be made after excluding refund fees. However, the cancellation period may vary depending on the policy of the respective credit card company. 　 　 　 　 　

 

3. Revision of Privacy Policy

Before After
5. Outsourcing of Personal Information Processing  5. Outsourcing of Personal Information Processing 
　 ① To ensure smooth processing of personal information, the company outsources the processing of personal information as follows. 　 ① To ensure smooth processing of personal information, the company outsources the processing of personal information as follows.
　   Trustee  Entrusted Task  Subcontractor (Sub-entrusted Tasks)  　 　   Trustee  Entrusted Task  Subcontractor (Sub-entrusted Tasks)  　
　   PortOne Korea Corp.  Provision and facilitation of payment processing systems  NHN KCP Corp.
Kakao Pay Corp.
NAVER FINANCIAL Corp.
Payletter Inc.
(Payment processing services for KRW, JPY, and USD transactions) 		 　 　   PortOne Korea Corp.  Provision and facilitation of payment processing systems  NHN KCP Corp.
Kakao Pay Corp.
NAVER FINANCIAL Corp.
Payletter Inc.
(Payment processing services for KRW, JPY, and USD transactions)
PayPal Pte. Ltd.
(Payment processing services for JPY and USD transactions) 		 　
　 　 　 　 　 　 　 　 　 　 　 　

 

4. Revision Date

GOM Lab's revised terms and conditions (Paid Service Policy, Privacy Policy) will take effect from March 26, 2026.

 

Thank you.

List