Common
FAQ
An Error Occurs During the Update
It appears that an issue is occurring while updating the product installed on your PC.
If the problem persists when attempting to update the product, please follow the steps below to reinstall it. Reinstalling the product may resolve the issue and allow you to use it normally.
We apologize for the inconvenience and kindly ask you to try reinstalling the product.
1. Visit the GOM Lab website and go to My Page > Products & License. Then, click the "Download" button for the product you own.
2. Download the installation file and reinstall the product.
3. Once the installation is complete, launch the product and log in to start using it.