Common
[GOM Mix 10] How to Update NVIDIA Graphics Drivers
If a message related to graphics card updates appears when launching GOM Mix 10 and redirects you to the NVIDIA website, your PC is likely equipped with an NVIDIA graphics card, and you may need to update the graphics driver to a version compatible with your PC.
Please follow the steps below carefully to download and install the appropriate NVIDIA graphics card driver, then try launching GOM Mix 10 again.
※ You can still launch GOM Mix 10 even if you click the 'Cancel' button in this pop-up window.
How to Update Your NVIDIA Graphics Driver
1. Search for Device Manager in the search box at the bottom-left corner of your PC screen.
2. Double-click Display adapters in the list, then double-click the graphics card displayed.
3. Check the graphics card name shown at the top of the Driver tab (e.g., NVIDIA GeForce RTX 2060).
4. Visit the NVIDIA website below. Under the manual driver search section, search for the graphics card model you identified. Select the driver compatible with your Windows operating system (e.g., Windows 10 or Windows 11), then click the Search button at the bottom.
[NVIDIA Driver Download Website]
https://www.nvidia.com/en-us/drivers/5. On the page that opens, locate the NVIDIA Studio Driver section and click View.
6. Click the Download button to download and install the driver compatible with your graphics card.
Once the driver installation is complete, please restart GOM Mix 10 and check whether the issue persists.
If the Issue Persists After Updating the Driver
If the same issue continues after installing the driver, please submit a 1:1 inquiry with the information below. Our support team will investigate the issue and provide further assistance.
1. Search for Device Manager in the search box at the bottom-left corner of your PC screen.
2. Double-click Display adapters in the list, then double-click the graphics card displayed.
3. Take a screenshot of the Driver tab and attach it to your 1:1 inquiry when submitting your request.