The program keeps shutting down during my edits. |
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There are two major causes where the system shuts down the application running: 1. Your PC specifications do not meet the minimum system requirements to run the GOM Mix Max. 2. The GOM Mix Max takes too much of the memory while editing. First, please inquire at the Customer Service Center’s 1:1 Inquiry with your PC specifications (CPU, VGA, and RAM). [Minimum System Requirements of GOM Mix Max] If you consider that your PC meets these minimum requirements but still experience such issues, please inquire at the Customer Service Center with a brief message about your PC specifications and files used in the editing, since there seems to require a separate review of the files you used for editing. (The resolution and size of the video files, etc.) |