|E-mail error message when registering a license or coupon|
If you receive an email error message when registering your license or offer, please note the following:
1. Does not match with the email used to purchase the license
Please check that you did not enter a different email address.
3. If you do not match the email address format, you will not be able to register the license, so please check that you entered it correctly.
For example, if your email address is email@example.com, please also enter firstname.lastname@example.org when registering your license.
When you see an error message although entering your e-mail correctly registering your license, please check your e-mail address as well as upper/lower case.