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If you use GOM Lab with this browser,
the service may be limited or an error may occur.

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Solve your problem through customer service.

GOM Encoder

What should I do if there is a problem with the encoded file?


Download and install the AC3 Filter from the URL below.

Also, uncheck [Settings> Audio tab> Normalizer].



If the problem persists, please send the encoding log to as follows:

① Start encoding.

② In the encoding completion dialog box, click [Copy Log] at the bottom left corner.

③ Paste (Ctrl+V) the copied log into Notepad and email this Notepad file to our customer service (


It will be appreciated if you can send us the source file, too.