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GOM Encoder

What should I do if there is a problem with the encoded file?

 

Download and install the AC3 Filter from the URL below.

http://www.ac3filter.net/downloads/releases/ac3filter/ac3filter_2_6_0b.exe

Also, uncheck [Settings> Audio tab> Normalizer].

 

 

If the problem persists, please send the encoding log to gomtv@gomcorp.com as follows:

① Start encoding.

② In the encoding completion dialog box, click [Copy Log] at the bottom left corner.

③ Paste (Ctrl+V) the copied log into Notepad and email this Notepad file to our customer service (gomtv@gomcorp.com).

 

It will be appreciated if you can send us the source file, too.