|During encoding, my PC reboots, or I get an encoding error message.|
It is likely that the performance of your PC is not high enough to process encoding.
Configure the output settings as follows and try encoding again.
Compression Method: MPEG-4 Video Suitable for standard video (fast encoding)
Bit Rate: 4,000kbps
Screen Size: 1280 x 720
Resize filter Bilinear
If the problem persists, please try on a different computer.
To do it, your project must be exported using [Export] and transported to the other computer.
Please note your current GRP file cannot load all necessary data on another computer.
① Open the GRP file.
② Click [Export (Ctrl+E)] and save the file.
③ Open the folder in which the file is saved and zip the GRP file and the folder of source files together.
④ Save the zip file to a flash drive or email and open it on another PC.
The following specifications are the minimum system requirements for GOM Mix Pro.
Please contact our customer service if a problem occurs in the system environment with higher specifications than these.
(Even if these specifications are met, the software may still not work due to other system issues.)
CPU - Intel Core i3 (Haswell), AMD Athlon 64 X2 or higher
Memory - 4GB RAM or more (At least 1GB free memory is required.)
HDD - At least 1GB free space is required.
VGA - HD Graphics 4600 or higher