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Solve your problem through customer service.

GOM Player Plus

The program freezes after playing a movie.


The most likely cause is the codecs installed on your system.

In [Control Panel > Add or Remove Programs], uninstall all codecs.


Then, play a movie and see if the problem has been solved.

If not, press Ctrl+F1 while playing a movie. On the Playback Info tab, click “Copy to clipboard” and send in an enquiry form to us.