While I’m encoding the video, my PC restarts or stops midway with an error message. |
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This may occur because your PC may not meet the minimum system requirements to process your encoding. 1. Upload the project file (.gmxp) you had saved last. 3. Open the destination folder and compress the [project file (.gmxp)] + [source file folder] that had been saved all. 4. Save the compressed file in a USB drive or the email storage. Then decompress the file in another PC and launch the GMXP file. The following are the minimum system requirements to run the GOM Mix Max. If the issue occurs even though you meet all the requirements, please contact the Customer Service Center once again. Supporting OS - Windows 10 or above |