View All List menu View All List Installation & License Function Inquiry Error Inquiry Encoding Others What can I do if external subtitles are not automatically recognized or loaded in another language? The program is not responding when I try to add a file to the playlist. Resolving xvidcore.dll not found error. Getting an “NSIS ERROR” when trying to run the installation program after download. When I start GOM Encoder, the program shuts down immediately. What should I do when my system says a virus was detected while installing GOM Encoder? What does ”deinterlace” do? Why is my CPU running at 100% while encoding on GOM Encoder? The bottom part of the encoded video is cut off. I want to encode a part of the source video. For a smaller source file, can I keep the same file size? How can I find and send conversion logs? What are the differences between the Free version and the Full version? 1 2